Through a Luis Suarez Blog post, I have found a presentation by Mike Roche from IBM titled Bringing People and Processes Together. In this presentation, IBM explains what has been doing in the area of KM and how it is embracing social software within the enterprise with a number of different Web 2.0 related tools.

For me, the interesting part is, IMHO, one of the best definitions I’ve heard about Web 2.0:

Web 1.0 was about connecting computers and making information more readily available

Web 2.0 is about connecting people and amplifying the power of working together

And their main characteristics:

  • Easy, responsive, browser-based interfaces (“AJAX”)
  • The “social” factor – users make the software better
  • Tagging – using simple keywords to build up rich categorization without a fixed taxonomy
  • Feeds – RSS and Atom allow users to download content from the internet on-demand
  • Simple extensions allow people to use web-services from their familiar tools
  • Public web service APIs enabling decentralized innovation
  • Early deployment, iterative improvement based on usage data
  • Tends to have a viral adoption pattern
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